Terms and Conditions



Jannei Goat Dairy

ABN 34 230 574 680

11 View Street Lidsdale, NSW 2790

www.jannei.com \ info@

Terms of Use

When you read words “us”, “our” or “we”, it means Jannei Goat Dairy, the words “you” or “your” means you, the visitor to our website.

By using our website and purchasing product through us you accept these terms of use. It you don’t agree, your remedy is to stop using our website. We may update these terms of use from time to time, so you should revisit each time you use our website or purchase from us.    


Please be careful in selecting your delivery point. We are unable to change the delivery destination once your order has been dispatched. You can change your nominated address before 5.00pm on the  Monday by contacting us with your order details. Orders are dispatched every Tuesday.

After you have placed your order, you will receive a confirmation email from us with the expected date of delivery, and a receipt for your order. As soon as the product is dispatched to your selected address, we send you an email to let you know that it has been dispatched.

We are looking for additional cost effective delivery options. If you have any specific suggestions and contact details for suppliers that might help us find new solutions more quickly, please contact us.


At this time our chosen payment systems are PayPal and eWay. We request payment in full prior to delivery.


Jannei Goat Dairy uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response. –
  • Your complete credit card number cannot be viewed by Jannei Goat Dairy or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  •  All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Jannei Goat Dairy .


We are happy to refund or replace faulty products. We do take care in packaging and delivery, so there shouldn’t be any problems.

We do not provide refunds if you simply forget to collect your order, change your mind, or if the freight company has to call and change delivery times with you or us.

We only refund to the cost of the product purchased. Any delivery costs are not refundable. 


As part of our sustainable farming practices and to make the best ecological use of carbon-emitting transport, we only deliver to Sydney once a week, usually on Tuesdays.

What this means for you is that any order placed before Friday afternoon is delivered on a Tuesday – Thursday and any orders placed on a Saturday or after Friday 5:00pm, are delivered the following week.

You agree to us leaving the package with out requiring a signature on your door step or in a previously specified location by you



As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms of use. You may not use this website in any manner which could damage, disable, overburden, or impair this website or interfere with any other party’s use and enjoyment of this website. You agree not to hack into areas of this website that are not intentionally made available by us.


We expect you to show common courtesy if posting reviews on this website. In case you are not sure what that means, we’ll spell it out.

This website may use services that provide members of the public with the opportunity to publish comments or opinions. You agree to use the services on this website only to post, send and receive messages and material that are proper and related to the particular service we provide. By way of example, you agree that when using our website, you will not:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy) of others.

Post or distribute any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

Harvest or otherwise collect information about others, including e-mail addresses, without their consent.

Download any material posted by another user that you know, suspect or reasonably should know, cannot be legally distributed in such manner.

Advertise or offer to sell or buy any goods or services for any business purpose, unless we provide a particular forum for those messages.

Conduct or forward spam, surveys, contests, pyramid schemes or chain letters.

Restrict or inhibit any other user from using and enjoying our website services.

Violate any code of conduct or other guidelines which we proscribe.

Violate any applicable laws or regulations.

Upload links that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer. 


We are not obligated to monitor the posts and materials published by members of the public on our website. However, we reserve the right to review materials that are posted and to remove any materials at our sole discretion. We reserve the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, at our sole discretion.


We reserve the right, in our sole discretion, to terminate your access to this website and the related services or any portion of it at any time, without notice.


You specifically acknowledge and agree that your use of this website and services found on this website are at your own risk. Anything available via this website may include inaccuracies or typographical errors. Changes are periodically made to the information on and available via the website.

We make no representations about the suitability, reliability, availability, timeliness, and accuracy of anything contained on this website, for any purpose, to the maximum extent permitted by applicable law, anything contained on this website is provided “as is” without warranty or condition of any kind.

You acknowledge and agree that no information or advice provided by us constitutes medical, nutritional or other advice of any regulated industry or creates a warranty of any kind with respect to this website and you acknowledge that you should consult an appropriate professional for specific advice tailored to your situation.

This disclaimer applies to the fullest extent permitted by law, and shall survive any termination or expiration of this agreement or your use of this website or the services found on this website.


We will not be liable to you or any other person or entity for any damages arising as a result of your use of this website in any way. In addition, where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited to the total amount paid by you for the products purchased by you, even if those products were provided to you without cost.

This limitation of liability applies to the fullest extent permitted by law, and shall survive any termination or expiration of this agreement or your use of this website.


This agreement is governed by the laws of New South Wales and you consent to the non-exclusive jurisdiction and venue of courts in New South Wales in all disputes arising out of or relating to the use of this website.

If you are resident in a jurisdiction where the use of this website is unauthorized, it is your responsibility to cease using this website. 


If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.


Unless otherwise specified in these terms of use, this agreement constitutes the entire agreement between you and Jannei Goat Dairy with respect to this website.


All contents of this website are copyright by Jannei Goat Dairy. Please contact us if you require permission to reproduce any of the contents of this site. The names of actual companies and products mentioned on this website may be the trademarks of their respective owners.

Permission: Only your personal use of our copyright materials is permitted, which means that you may access, download, or print such materials for your personal use only. Commercial use of any sort is expressly prohibited. You agree not to change or delete any copyright or proprietary notice from materials downloaded from this site or any site accessible through this site. Any requests for our permission to publish, copy, reproduce, distribute, transfer, or otherwise use any materials contained in the web site may be made when you contact us.

If you post information on this website you are granting Jannei Goat Dairy, our affiliated companies and necessary sub-licensees permission to use your information or material in connection with the operation of our and their businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your information or material; and to publish your name in connection with your information or material. No compensation will be paid to you with respect to that use of your material or information. By posting your material or information you warrant and represent that you own or otherwise control all of the rights necessary for you to post that material or information.

Any rights not expressly granted in these terms are reserved.