How the online shop works

Getting your product

Select your products from the shop here

How it’s delivered

Courier-Pickup-DiagramJannei offers cold shipping farm to door.

This means if you live with in a metro area of Sydney or Melbourne you can get our handmade to order cheese delivered directly to you.

Deliveries are packed weekly on a Monday. Because we make all orders fresh any orders made after Saturday might not be delivered until the following Tuesday week.  

This service is available to people who live in the Sydney, Melbourne metro and other regional areas. In addition we will deliver your cheese personally if you are based in the Blue Mountains

Jannei has Refrigerated Couriers that will deliver direct to your front door.  Jannei quality artisan cheese is now no more than a few days away.

Please keep in mind we are a small family farm not a large company it takes a lot of work to get our product to you and so deliver isn’t as flexible as a company that has a mass of money behind them.

Need to know how to use the shop – watch this video

Delivery Times and Locations (To your house or office)

Melbourne, $16.50 delivery: Wednesday (metro) Thursday (outer city)
(limited locations at this time see map below)

Sydney $16.50 delivery:  Tuesday & other days on request*
(south to Appin, west to Emu Plains, north to Palm Beach)

Central Coast, $20 delivery: Wednesday or Thursdays
(Mooney Mooney to Morriset, west to Mangrove Creek)

Wollongong, $20 delivery: : Tuesdays
(Camden to Moss Vale, south to Kiama)

Newcastle, $25 delivery: Tuesdays
( Dora Creek to Williamtown)

Blue Mountains, $16.50 delivery: Tuesdays
(Lithgow – Emu Plans)

*Sydney, if you want it delivered on a Wednesday, Thursday, or Friday please let us know in the notes

Please order by close of business Saturday for delivery the next week. Also there is a limited supply each week.

Shipping costs

As a service to you we have created a flat rate shipping cost which means the more you order the better value your shipping becomes.  

Shipping is in addition and varies upon location, for up to 17 litres it is

–  $16.50, Melbourne and Sydney Metros
–  $21.50, outside of the Metro area delivery 

Payments 

Jannei Goat Dairy uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response. –
  • Your complete credit card number cannot be viewed by Jannei Goat Dairy or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  •  All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Jannei Goat Dairy .

Terms & Conditions Summary

By purchasing, you give us and our courier authority to leave the box on your door step. We suggest sending it directly to yourself so that you can refrigerate it as soon as you get it. If this is not possible give us some directions of where to place it on your doorstep to ensure it’s kept safe and out of the sun. 

The small boxes are light and easy to carry so you should have no problems fitting it in your work fridge and transporting. Just remember to open the box and remove the lid to refrigerate and refreeze the ice to use for the travel home. 

If there are any changes to your order it is your responsibility to notify us before 5pm close of business the Saturday before your delivery is scheduled. We can’t change the destination after your order has been dispatched.  Deliveries take place from Tuesday each week.

Read full terms and conditions here